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In our residences you will never be customers, you will be guests in a friend’s house greeted with joy, sensitivity and availability towards each your need.

GENERAL CONDITIONS:

 

1.REGULATION

The travel contracts related to this program are intended to be submitted in spite of any contrary clause to Law no. 12.12.77 of ratification and execution of the International Convention relating to the travel contract (CCV) signed in Brussels on 23 April 1970 and to Directive no. 90/314 / EEC and the Legislative Decree 17.3.95 n.111 implementing Directive n. 90/314 / EEC concerning travel, holidays and “all-inclusive” circuits.

 

2.TECHNICAL ORGANIZATION

Procedure Director Dott.ssa Nicoletta Innocenti.

 

3.BOOKINGS

Bookings relating to this program  of holiday package are received at all authorized Italian and foreign travel agencies and tour operators or directly by contacting our offices. Verdidea Group Srls in San Quirico d’Orcia, Podere Greppomagni 63, Tel 0577 899009 | Cel. 3346335591 | fax 0577 899647 info@verdidea.com . Acceptance of bookings by Verdidea Group is subject to availability. The reservation is concluded upon receipt by the client – agency – tour operator at the confirmation email from Verdidea Group contextually as the arrival of the subordinated deposit.

 

4.PAYMENTS

At the moment of reservation must be paid a deposit of 30% of the total amount. The balance must be paid  45 days before the arrival. About reservations made later than 45 days before the arrival, must be paid the total amount of the reservation.

 

5.TRANSFER WITHDRAWAL

Transfer of Reservation

The traveler who is unable to use his holiday package can transfer his reservation to another person who meets  all the required conditions about the trip, after informing Verdidea Group by PEC email, wich must be received within at least 15 days before the arrival, indicating all personal informations  of the assignee and the declaration by the same that are accepted all the conditions contained in the voucher of wich the assignee declares being in possesion . The transferor traveler and the assignee are jointly responsible for any remaining payments.

 

Withdrawal

In case of withdrawal  beginning from 3 days from the confirmation the traveler  that hasn’t alrealdy paid the deposit is required to pay as specified:

 

10% from confirmation to 46 days before the start of the stay

25% from 45 to 35 days before the start of the stay

50% from 34 to 25 days before the start of the stay

75% from 24 to 15 days before the start of the stay

90% from 14 to 5 days before the start of the stay

100% from 4 days to no-show

 

Important note: The deposit  paid at the moment of confirmation  is not refundable

 

6.SECURITY DEPOSIT

At the arrival, the guest must pay a security deposit that will be returned the day of departure, after deduction of any damages caused by the guest. Any problems concerning the enjoyment of the holiday will be expressed  in written form enriched by documentary elements ( photos, videos) to Verdidea Group not later than 24 hours from the altering event.

 

7.RESPONSABILITY

If for reason beyond  its control, Verdidea Group can’t make available the reserved accomodation, it’s autorizhed to assign to the the client a tourist package with similar characteristics to the one selected by the costumer, without any added price. If is not possible , the costumer is entitled to a full refund ot the amount paid.

 

8.VALIDITY

This program is valid from 6.01.2019 to 5.01.2020

 

9.INSURANCE GUARANTE FUND

The organizing company is covered by insurance policy no. 002147.32.300048 of 30/05/2014 R.C.T. of the Società Società Cattolica di Assicurazione – Società Cooperativa for the coverage of risks deriving from the participation in the travel and accomodation programs and as a guarantee of the

Exact fulfillment of the obligations towards the tourist services user as  provided for by L.27.12.77 n .1084 (CCV) and by the directive n.314 / 90 CEE with guarantee ceilings RCT € 2,000,000.00 per claim with the limit of € 2,000,000.00 per person and € 2,000,000.00 per claim for material damage, with a limit of € 2,000,000.00 per person. Massimals for property losses € 30,000.00 per insurance year with a limit of € 15,000.00 per claim and with a limit of € 15,000.00 per person.

 

10.Competent Court

This contract is regulated by the Italian law. For any controversy the Court of Siena will be exclusively competent.

 

11.ADMINISTRATIVE AUTHORIZATION

Issued by the Province of Siena No 0049 of 26.01.94 for the technical organization concerning the activity of Tour Operator and n.0071 of 07.07.97 for the extension to the activity of travel agency in the name of Verdidea Group Srls. Insurance coverage of Società Cattolica di Assicuraione – Società Cooperativa Polizza no. 002147.32.300048 | Maximum price of 1,500,000.00 euros.

 

12.HEADQUARTERS & LEGAL HEADQUARTERS

Verdidea Group Srls Podere Greppomagni 63 | 53027 San Quirico d’Orcia ( Siena ) | Tel. 0577 899009 |  Cel. 334 6335591 | Fax 0577 899647

info@verdidea.com  nicoletta@verdidea.com  lara@verdidea.com  elena@verdidea.com  linda@verdidea.com  silva@verdidea.com  | Partita Iva: 01379860529